New Start’s recovery program is unique in its small bed count and high staff to client ratio. This means that our case managers can offer a high amount of individualized care to each person who walks through our doors.
We are able to maintain this level of care mainly due to our roots as a company. Starting in 2013, we opened the doors to our one detox facility, and that was it! Our residential care home was added a few years later, so we have grown slowly over time to incorporate a wider continuum of recovery.
Health & Wellness
Our excellent living amenities allow clients to focus on getting well. We have structured our program around fostering health and wellness in sobriety. The small size of our program makes each client’s experience with us tailored to their individual needs. Our case managers and support staff are able to devote ample resources and time to monitoring both the physical health and emotional well being of our clients.
24/7 Medical Supervision
Our clinical process begins from the moment you walk in the door. Since withdrawals can be fatal, we take the detox process very seriously. Vital signs are taken and recorded every half hour for detox patients for their first several days.
A medical doctor and/or psychiatrist also assesses all incoming clients within the first 24-48 hours. During this assessment you will be able to address any physical and/or emotional issues with the doctor. Medications are prescribed as best fits with your medical needs. This kind of supervision is critical in early recovery.
High End Amenities
Our treatment facilities are warm and inviting and create a home like environment. With Tempur-Pedic beds in upscale surroundings and high end amenities, clients are able to feel safe, comfortable, and well cared for.
The interior residential facility maintains a rustic, tranquil ambiance. Wood textures and warm tones abound in this quiet home tucked away in suburban Tustin. This “southern California” vibe really sets our residential house apart from other programs. To top it off, our chefs create nutritious and well balanced meals and snacks to promote a healthy diet and improve your overall well being.
We employ in-house chefs for both detox and residential treatment. They cook meals daily and are also happy to accommodate client requests. Fresh quality food is a big component to feeling comfortable and getting well, so we strive to provide the best service in this area. We also cater to any and all dietary needs.
While assisting clients in improving their overall mental and spiritual health, it is also important to address their physical health. We also arrange physical activities and access to a gym as well as a multi-sport gym that is specifically designed for individuals in recovery. Clients are also welcome to offer ideas for these outings.