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I learned and grew in many ways while here at New Start. My experience here goes beyond words I can write. I have a very positive and growing and spiritual awakening here. I have come to see the staff as friends, teachers, and family.  All from Marco to Christina I wouldn’t change anything aogbut my time here and I look forward to connecting with all/some at meetings and work outs on the other side of New Start. Thank you for being here and helping me get a new foundation towards a new life. D.B.
To all the staff of New Start Detox: thank you so much for your time and effort in helping me to start a new, sober life. A special thank you to Marvin, Ari, Jan, Jeff, Heidi, Jesse, Paul and Robert for all the extra love, care, and attention. This is truly a very special place. Keep up the good work, as I will. And expect a phone call and visit from me in the next 30-60 days! Your grateful client, Lief C
To New Start the most amazing detox center, I have been to many programs throughout the past 4 years and have never found a place like New Start. Most places I have gone to were just into the money but finally I was able to trust again and realized the house was filled with love and dedication.Not only did I feel at home while I was there but the staff goes above and beyond to make the experience comfortable. They got me in a routine that prepared me for treatment. It was a blessing to be able to go there and when my time was up I didn’t want to leave but knew that I was ready from the encouragement the staff showed me. They made sure I had everything I needed because I showed up with very few stuff in a trash bag, fed me healthy, and make sure my [sub-acute] detox was safe. I am so grateful I found this place and will always cherish it in my heart because without you guys I wouldn’t be where I am at today. Jan, Kim, Jeff, and Heidi thank you for listening to me and providing knowledge. You four really impacted me and made me wake up by just spending time with me and sharing your experiences. They understand and want to help. I finally feel free and am ready to overcome this addiction! Your all are amazing people and keep doing what your are doing. I would refer this to anyone and I have never said this about treatment/ detox centers before. You changed my life. Thank you so much!!! I love you all. Thank you all, Brianna P
Hi! I didn’t have the email addresses for anyone in the facility directly and just wanted to write to say hi! I hope you guys are doing well! I wanted to thank you guys for everything you did for me, including treating me so incredibly well! I truly enjoyed my time there (except for the ridiculous withdrawal symptoms, lol). I do want to say that you guys kept every promise, especially making me as comfortable as I could possibly be while I was there. I miss Jan’s breakfast and Doug’s fast-paced activities. In fact there are things that I could say about everyone there that would take an entire essay so I’ll skip all that, but just know that every single person there I have warm and positive thoughts for. Each of you is a wonderful addition to the profession, and I just wanted to write you guys and let you know that. I have been meaning to for a while, but I was pretty busy in Arizona and with limited computer access for the first couple of weeks, and then it just got put aside. I didn’t want to let another day go by without expressing my appreciation. I don’t know who gets these emails, but I certainly hope that all of you get a chance to read it. You guys have wonderful personalities and stories that really help people get through everything. I will email again with an update on what’s going on with me. Not all positive, but hey I’m nothing if not complicated. I am clean though, and am very happy to tell you guys that. I’ll take most of the credit, lol, but I would have never ever gotten to the point where it was even a possibility without the help of Dr. Montano and all of you! Thanks guys! I hope that what felt like the 100 other clients I was there with on my extended stay are doing well and have given you guys updates! I’ll email again with a full story of what I have going on, and please feel free to write me down as a reference to anyone who may want to speak to past clients. Love you guys, Kunal
Hi Lindsey, it’s Ian. I wanted to thank you for being so kind and empathetic with me. I’m feeling much better lately. And nothing else seems to matter aside today, my sobriety, and my health. It’s nothing short of magical up here. I’m finding a real sense of purpose and have taken an interest in Islam. Tell everyone at New Start I love them and thank you for saving my life Ian
Dear Jen, Chris, Tracy, Robert, Dr. Cohen, Lindsay, Joe, Kimberly, and Brittany, Thank you for getting me through this week! You all treated me with respect and love. I felt safe in “a New Start”. I will never forget you all and will always remember my “Paris” room! You are all part of my recovery! Sincerely with love, Shelagh
I would like to thank everyone here from the bottom of my heart. All of you have been very kind and caring. Out of every facility I have been a client of I have never encountered such giving and kind staff as I get here. You all truly love your job and clients that come through and for that I am truly grateful. Sincerely and much love, Ben
Dear Staff, Thank you so much for listening to my many breakdowns and making me stay. I hope that by helping me along my future path it has somehow helped the many of you. Please do not take lightly my gratitude towards Tracy’s jokes or Doctor Cohn’s sternness! It was needed. Thank you for helping me see just a little more clearly. Dana
Dear staff, It’s hard to know where to even start because I could write you guys a hundred-page book on everything I have to say. Bottom line is that every one of you guys has helped me in your own way and is leaving me with so much knowledge that I can relate to, look back to, and use in everyday life. I am not just saying this, but if I wee at any other center I would have left. You guys brought me back to life and showed me the light, and I cannot express how much that means to me. It’s the late night talks with Kim, the reality checks and daily advice from Joe that keep me going and wanting to get better. I can always count on Chris to teach me something literally about anything.When I need a break from the house I can count on Jan to take me out to the beach and let me regroup and clear my head, and I could always count on Paul to listen or have him relate to me. I have been here a week and I can honestly say it’s been a life-changing experience. I could go on for days how each of you has helped me and everything I have learned from all of you, but its 3 in the morning and I have to get up early. All of you have a place in my heart and a piece in my mind. Thank you again for putting up with me and helping me change my life. I honestly could not have even taken the first step without you guys. Don’t be afraid to keep in touch, whether it’s a text call, letter, or email!!! Andrew
Dear New Start detox staff, I would like to say from the bottom of my heart how grateful I am to have met all of you guys. I cannot express how thankful I am. Each and every one of you guys has made me feel comfortable and right at home. I was a little nervous to come to a detox/rehab because it’s pretty much “the unknown,” but I’m glad I decided to do it. This is just the beginning of my journey to recovery and staying clean, but I will definitely keep in touch to let you know how I am doing. I am very confident I will stay clean. Thank you for sharing your stories with me, giving me helpful advice, and also cooking for me. I am grateful for meeting everyone. I hope to stay in touch and maybe come back and visit (not because of relapse, of course). I just wanted to write this little letter/thank-you note to let you guys know I am truly thankful. I was writing a list of things I was grateful for and coming here is one of the things I am most grateful for. Thank you again. Jewel