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I learned and grew in many ways while here at New Start. My experience here goes beyond words I can write. I have a very positive and growing and spiritual awakening here. I have come to see the staff as friends, teachers, and family.  All from Marco to Christina I wouldn’t change anything aogbut my time here and I look forward to connecting with all/some at meetings and work outs on the other side of New Start. Thank you for being here and helping me get a new foundation towards a new life. D.B.
Thank you for the love and support from Melissa all the way to Romona. I appreciate that all of the staff talked to me without being judgmental or oversensitive. Thanks to all of you. New Start will forever be a memory in my mind and a blessing to my heart. I love all of you. Thank you!! Big Heart, Roman
Thank you all for changing my life. You guys have opened my eyes to another world outside of pills. From Lupe, Lida, and Romona for cooking for me and cleaning up after me. To everyone else being there to talk to. Jon, Jeff, Greg, Cassandra, and “Frankie”. Thank you Christian for being there for all my annoying questions and for dealing with my mom’s annoying calls. Thank you so much for Heidy for being there so I could vent to, and Kim for allowing me to bug all night about wanting a cig. You guys have charged my life in a way you would never understand. I’m truly grateful for everything you guys have done. Thank you, Dr. Cohen, for allowing me the chance to be here. You guys will truly be missed. Samantha Ashley
To all the staff of New Start Detox: thank you so much for your time and effort in helping me to start a new, sober life. A special thank you to Marvin, Ari, Jan, Jeff, Heidi, Jesse, Paul and Robert for all the extra love, care, and attention. This is truly a very special place. Keep up the good work, as I will. And expect a phone call and visit from me in the next 30-60 days! Your grateful client, Lief C
To New Start the most amazing detox center, I have been to many programs throughout the past 4 years and have never found a place like New Start. Most places I have gone to were just into the money but finally I was able to trust again and realized the house was filled with love and dedication.Not only did I feel at home while I was there but the staff goes above and beyond to make the experience comfortable. They got me in a routine that prepared me for treatment. It was a blessing to be able to go there and when my time was up I didn’t want to leave but knew that I was ready from the encouragement the staff showed me. They made sure I had everything I needed because I showed up with very few stuff in a trash bag, fed me healthy, and make sure my [sub-acute] detox was safe. I am so grateful I found this place and will always cherish it in my heart because without you guys I wouldn’t be where I am at today. Jan, Kim, Jeff, and Heidi thank you for listening to me and providing knowledge. You four really impacted me and made me wake up by just spending time with me and sharing your experiences. They understand and want to help. I finally feel free and am ready to overcome this addiction! Your all are amazing people and keep doing what your are doing. I would refer this to anyone and I have never said this about treatment/ detox centers before. You changed my life. Thank you so much!!! I love you all. Thank you all, Brianna P
Hi! I didn’t have the email addresses for anyone in the facility directly and just wanted to write to say hi! I hope you guys are doing well! I wanted to thank you guys for everything you did for me, including treating me so incredibly well! I truly enjoyed my time there (except for the ridiculous withdrawal symptoms, lol). I do want to say that you guys kept every promise, especially making me as comfortable as I could possibly be while I was there. I miss Jan’s breakfast and Doug’s fast-paced activities. In fact there are things that I could say about everyone there that would take an entire essay so I’ll skip all that, but just know that every single person there I have warm and positive thoughts for. Each of you is a wonderful addition to the profession, and I just wanted to write you guys and let you know that. I have been meaning to for a while, but I was pretty busy in Arizona and with limited computer access for the first couple of weeks, and then it just got put aside. I didn’t want to let another day go by without expressing my appreciation. I don’t know who gets these emails, but I certainly hope that all of you get a chance to read it. You guys have wonderful personalities and stories that really help people get through everything. I will email again with an update on what’s going on with me. Not all positive, but hey I’m nothing if not complicated. I am clean though, and am very happy to tell you guys that. I’ll take most of the credit, lol, but I would have never ever gotten to the point where it was even a possibility without the help of Dr. Montano and all of you! Thanks guys! I hope that what felt like the 100 other clients I was there with on my extended stay are doing well and have given you guys updates! I’ll email again with a full story of what I have going on, and please feel free to write me down as a reference to anyone who may want to speak to past clients. Love you guys, Kunal
Hi Lindsey, it’s Ian. I wanted to thank you for being so kind and empathetic with me. I’m feeling much better lately. And nothing else seems to matter aside today, my sobriety, and my health. It’s nothing short of magical up here. I’m finding a real sense of purpose and have taken an interest in Islam. Tell everyone at New Start I love them and thank you for saving my life Ian
Dear Jen, Chris, Tracy, Robert, Dr. Cohen, Lindsay, Joe, Kimberly, and Brittany, Thank you for getting me through this week! You all treated me with respect and love. I felt safe in “a New Start”. I will never forget you all and will always remember my “Paris” room! You are all part of my recovery! Sincerely with love, Shelagh
I would like to thank everyone here from the bottom of my heart. All of you have been very kind and caring. Out of every facility I have been a client of I have never encountered such giving and kind staff as I get here. You all truly love your job and clients that come through and for that I am truly grateful. Sincerely and much love, Ben
Dear Staff, Thank you so much for listening to my many breakdowns and making me stay. I hope that by helping me along my future path it has somehow helped the many of you. Please do not take lightly my gratitude towards Tracy’s jokes or Doctor Cohn’s sternness! It was needed. Thank you for helping me see just a little more clearly. Dana